More
Than Words & Pictures
"The
object of psychology is to give us a totally different idea of the
things we know best."
"A
direct marketer is really a psychologist with a bulk mail permit."
You can
tickle their fancy...
You can do things with direct
mail that you can't do with any other medium. That's because it is a
three dimensional, touchy-feely thing that is thrust in front of your
prospect along with other things that must be attended to. Like bills,
letters from home, reminder notices from the doctor or veterinarian and
so on. Therefore, direct mail advertising is "helped along" by
the company it keeps. If you have the budget and you think it will
increase your response enough to pay for itself, you can add "bells
& whistles" to your creative package to help it stand out from
the crowd. Here are some ideas ...
You might try
"bells & whistles"...
Add stickers, seals,
peel and stick labels, die cuts, etc.
to the outside envelope. These devices can be used to draw attention to
certain benefits or to inspire action, or, hopefully, both. Ask your
envelope manufacturer for his "idea kit."
Attach 3D objects to
the letter or reply device
and let it show through a window. I've used lapel buttons, keys, coins
(real and fake), wooden nickels, copper wire, a transistor, an embossed
plastic card, seed corn and a whole lot of other stuff. It almost always
boosts response. However, you have to be careful, here. The post office
has rules about such things. Make sure you are working within their
limits when you do this.
Use "easy
open" gimmicks on the envelope. Like
pull tabs and zip strips. Here, again, you should ask your envelope
manufacturer for samples showing his capabilities. You want to be
careful to use production technology that already exists. Unless you are
very wealthy and you want to pay for developing it.
Make it fun to
respond. Use tokens,
stickers, punch cards, etc. as action devices. This can make it more fun
to respond. Be careful, however, not to make it hard to respond in the
process.
Send them a gift. If
you have a high end business-to-business offer, for example, you may
want to venture into the world of sales promotion. Send your prospect a
gift with some real value. Some years ago, Federal Express sent out 7
lb. barbells to promote their new increased weight limit. It worked
really well. In another promotion, a bank sent out baseballs autographed
by the likes of Mickey Mantel and Whitey Ford, along with a stand that
held four balls altogether. Each of the first three balls was sent
separately. The fourth ball was hand delivered by a sales
representative. The bank closed deals (huge loans) with over 80% of the
prospects. It's a classic. A very expensive classic.
A cautionary note.
You shouldn't add "bells & whistles" just for the sake of
being different. Anything you add along these lines should be designed
to improve response. It's also helpful if the "gag" is related
to the product or service you are offering
|